Shipping policy
Shipping
All orders ship from our international fulfillment center.
- Processing time: 1–2 business days
- US delivery: 5–7 business days
- United Kingdom delivery: 4–6 business days
- Other international delivery: 5–9 business days
- Islands & remote (Hawaii, Alaska, Puerto Rico, US territories): 10–12 business days
- US orders: USPS Standard Shipping — $5.99
- International orders: Standard International — $6.50
- FREE shipping on all orders $80+ — worldwide
You will receive an email with tracking the moment your order is on the move.
Ring Sizing
Please verify your ring size before placing your order. We do not offer returns, exchanges, or refunds for incorrect sizing. If you are unsure of your size, visit a local jeweler for professional sizing or use a printable ring sizer online.
Damaged or Incorrect Items
If your item arrives damaged or we shipped the wrong item, contact us within 48 hours of delivery at support@elare.co with photos. We will arrange a free replacement at no cost to you.
Pre-Order Items
Some pieces are made to order. If a listing is marked PRE-ORDER, please allow the timeframe stated on the product page for production and delivery.
Questions?
Email support@elare.co — we respond within 24 hours.