Shipping policy

Ring Sizing

Please verify your ring size before placing your order. We do not offer exchanges or refunds for incorrect sizing. If you're unsure of your size, we recommend visiting a local jeweler for professional sizing or using a printable ring sizer available online.

Returns & Exchanges

We do not accept returns or exchanges except in the following cases:

Wrong item sent: If we shipped an incorrect product
Damaged goods: If your item arrives damaged

In these cases, please contact us within 48 hours of delivery with photos of the issue. We'll arrange a replacement or full refund immediately.

Shipping

In-Stock Items

Processing Time: All in-stock orders ship next business day from our warehouse in Los Angeles, CA.

Delivery Time: Please allow 2-4 business days for delivery within the United States.

Pre-Order Items

Some pieces are made to order. If a listing is marked "PRE-ORDER," please allow 4-6 weeks for production and delivery. Pre-order items will clearly state "PRE-ORDER" in the product title and description.

Tracking: You'll receive a tracking number via email once your order ships.